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Unclaimed shares and dividends

How to claim shares transferred to the IEPF.

When dividends on a holding go unclaimed for seven consecutive years, the company transfers both the dividends and the shares themselves to the government's Investor Education and Protection Fund. They are not lost, and there is no time limit on claiming them back. The process is free, entirely document-driven, and slower than anyone tells you.

Who it applies to

Anyone whose shares or dividends went unclaimed for seven consecutive years, and the heirs of anyone who has died holding them.

Realistic timeline

Official guidance speaks in weeks. Practitioners see six months to well past a year, driven by the company's verification stage.

What it costs

No government fee to claim. Costs are notarisation, attestation, courier and, where required, a succession certificate.

Open the official portal

Is this yours to claim?

What this process covers, and what it does not.

Getting this wrong costs months. A holding that was never transferred is claimed from the company directly, not from the fund.

This process applies if

  • Dividends on a shareholding went unbanked for seven consecutive years
  • The company transferred those shares to the government's fund
  • You are the registered holder, or the legal heir of one
  • You hold physical certificates for a company that has since transferred the holding

A different process applies if

  • The shares are still in your demat account and dividends are being credited
  • The company was struck off or liquidated — that is a different process entirely
  • Only the dividend is unclaimed but the shares themselves were never transferred

What you will need

Every document, and what each one has to match.

Assemble the whole set before filing anything. A claim rejected for one missing paper restarts the verification queue.

0 of 13 gathered

Always required

Where the holder has died

Where records do not match

The process

Step by step, and where it stalls.

Most of the elapsed time sits in one stage, and it is not the one people expect.

Before you file

Confirm the holding was actually transferred

Search the company's own unpaid-dividend register and the government fund's search facility using the name as it appeared on the register, not as you write it now. Initials, maiden names and spelling variants are the usual reason a search returns nothing when a holding does exist. Note the folio number, the number of shares and the year of transfer.

Watch forA search that returns nothing is not proof of nothing. Try every spelling variant before concluding.

Before you file

Get the demat account ready first

The shares are released into a demat account in your name and nowhere else. If you do not have one, open it before filing, because the client master list is part of the application and it must carry the same PAN and name as the claim.

Watch forClaims are routinely rejected for a client master list that predates a name or address change.

Day one

File Form IEPF-5 online

Complete the form on the government portal, attach the required scans and submit. The system generates an acknowledgement with a serial number. Nothing progresses on the strength of the online filing alone.

Watch forKeep the acknowledgement number. Every later enquiry is traced through it.

Within a fortnight

Send the physical set to the company

The complete set goes to the nodal officer of the company whose shares you are claiming, not to the government authority. The envelope must be marked as an IEPF claim. Send it by a tracked route and keep the proof of delivery.

Watch forSending it to the authority instead of the company is the single most common procedural error.

Where the time goes

The company verifies and reports

The nodal officer checks your documents against their register and files a verification report with the authority. This is the stage that takes months rather than weeks, and it is where a mismatch surfaces. Companies vary enormously in how quickly they act.

Watch forChase the nodal officer directly, by name, at intervals. Nothing else moves the queue.

On approval

The authority releases the shares

Once the verification report is accepted, shares are credited to your demat account and any unpaid dividend is paid to the linked bank account. Confirm both arrived — the dividend sometimes lags the shares.

Watch forCheck that the number of shares credited matches bonuses and splits since the transfer year.

Why claims fail

The reasons claims come back.

Nearly all of these are fixable before filing and expensive to fix afterwards.

Name mismatch between PAN, demat and the company's register

The most frequent cause by a wide margin. Fix every record to one consistent form before filing, not after a rejection.

Client master list is stale

If it predates an address or name change it will not match. Get a fresh bank-attested copy dated close to the filing.

Signature does not match the register

Registers hold signatures from decades ago. Banker's attestation on the company's own format resolves it.

Sent to the wrong recipient

The physical set goes to the company's nodal officer. Sending it to the authority stalls it indefinitely.

Indemnity on the wrong stamp value

Stamp duty is a state subject and the required value differs. Confirm with the company before executing.

Succession documents below the company's threshold

Each company sets its own limit for accepting an affidavit instead of a succession certificate. Ask before assuming.

Working with us

Or hand the whole thing over.

None of this is difficult. It is document assembly, exact matching, and persistence over months against an institution with no incentive to hurry. We do that work for a stated fee agreed before we start, not a share of whatever is recovered.

We do the administrative work. Tracing the holding across spelling variants, assembling and checking the document set, filing, and chasing the nodal officer over the months that follow.

We do not do legal work. Succession certificates, probate and any contested claim between heirs belong with a lawyer, and we will say so rather than attempt it.

We are a mutual fund distributor. If recovered money is later invested through us we earn commission on that, which is worth knowing before you decide who to work with.

Next step

The paperwork is the easy part. The chasing is not.

Assemble the document set from the checklist above and file it yourself — everything you need is on this page. If you would rather not spend the next several months following up with a nodal officer, that is the part we take on, for a fee agreed before we start.

Common questions

IEPF claims, answered

Most of these come from people partway through a claim, or from someone who has just discovered a parent's shareholding. Nothing here is difficult; it is simply undocumented.

The Investor Education and Protection Fund is a government fund that holds unclaimed corporate money. Where the dividend on a holding goes unclaimed for seven consecutive years, the company is required to transfer both the unpaid dividends and the underlying shares to it. Nobody decided your shares were abandoned; the transfer is automatic once the seven-year condition is met.

They can be recovered, and there is no time limit on doing so. The fund holds them on behalf of the rightful owner indefinitely. What decays is the evidence — old registers, employers who no longer exist, witnesses to a transaction from thirty years ago — not the entitlement itself.

Search the fund's own facility, and separately check the unpaid-dividend register that each company publishes. Search by the name as it appeared on the register rather than as you write it now. Initials, expanded first names, maiden names and spelling variants are the usual reason a search returns nothing when a holding does exist.

The claim form, filed online. It generates an acknowledgement with a serial number, which becomes the reference for every later enquiry. Filing it is only the first half — nothing progresses until the physical document set reaches the company.

To the nodal officer of the company whose shares you are claiming, not to the government authority. This is the most common procedural error and it stalls claims indefinitely, because the papers sit with a body that has no role at this stage. Every listed company publishes its nodal officer's details.

Almost all the elapsed time sits in one stage: the company verifying your documents against its register and filing a verification report. The authority acts reasonably quickly once that report arrives. Companies vary enormously, and the queue does not move on its own — chasing the nodal officer by name is what shifts it.

No. The claim itself costs nothing. Your costs are notarisation, stamp paper for the indemnity, banker's attestation where signatures do not match, courier, and — where the holder has died and the amount is above the company's threshold — a succession certificate.

Corporate actions that occurred while the shares sat with the fund follow the shares. Check the number credited against the company's corporate action history for those years rather than against what was originally transferred. Discrepancies do occur and are much easier to raise immediately than months later.

Those are also held for you and released with the claim, paid to the bank account linked to your demat. They sometimes lag the shares by a few days, so confirm both arrived before closing the matter.

No. Shares are released only in dematerialised form into an account in your name. If you do not have one, open it before filing, because the client master list forms part of the application and must carry the same PAN and name as the claim.

One claim per company. Each has its own nodal officer, its own verification queue and its own documentation threshold. Filing them together is sensible because the document set overlaps heavily, but they progress independently and at different speeds.

The claim is made by the surviving holders in the order the register records them. Where a joint holder has died, that person's death certificate joins the document set. Survivorship determines who may claim, which is a separate question from who ultimately inherits the value.

Transmission documents join the set: the death certificate, and depending on the value either an affidavit with no-objection letters from the other heirs, or a succession certificate, probate or letter of administration. Each company sets its own threshold for which applies, so ask before assuming the cheaper route is available.

Yes. The additional friction is document execution: papers signed abroad generally need notarisation and apostille or consular attestation, and the shares must go into an NRI demat account with matching status. Plan the signing around a visit if one is coming, because that is the part that cannot be done remotely.

Yes, and rejection is common enough that it should be treated as a step rather than a defeat. Establish the precise reason from the nodal officer before refiling — almost every rejection traces to a name mismatch, a stale client master list, a signature that no longer matches, or an indemnity on the wrong stamp value.

Through the acknowledgement serial number, and by asking the company's nodal officer directly. There is no single live status view that spans both the company stage and the authority stage, which is why long silences are normal and periodic chasing is necessary.

No. No authority telephones claimants first, asks for an OTP, or charges to unlock a claim. Unclaimed asset recovery attracts lookalike websites and cold callers precisely because claimants are hopeful and unfamiliar with the process. Reach the portal by typing the address yourself rather than through a search advertisement or a message.

Using help is reasonable — the work is document assembly and months of persistence. What matters is the fee structure. A stated fee agreed in advance aligns with closing every claim; a percentage of whatever is recovered creates an incentive to chase only the largest and leave the rest. Ask which you are being offered before anything else.

No. Tracing, document preparation, filing and following up are administrative work and we do those. A succession certificate, probate, letters of administration, or any dispute between heirs is legal practice and belongs with a qualified lawyer. We will say so rather than attempt it.